Payment methods & Delivery

Online shop makes shopping online very easy and convenient. Once you place an order production process starts.

Making a purchase on our website you will need a credit or debit card. We accept the following credit and debit cards: Visa, Mastercard, JCB & Maestro. If you prefer to pay by bank transfer or via PayPal (both also available), please contact us prior to purchase (through the title 'Contacts' - please find it in the upper right edge).

Usually we send out items within 5-10 days (gloves, socks, hats, scarves, accessories, etc.) and 7-14 days (sweaters, cardigans, waistcoats, etc.) after a purchase confirmation.

There may also be a longer term of the processing/knitting (it depends on the demand for a given period). You will be informed about the processing/knitting time after receipt of the order. All the actual information also can be requested and received through e-mail. 

Note! Dear Customer, current turnaround/knitting time is around 2-3 weeks for your order to be handmade; 1-2 weeks - for linen collection. Although for some single items it might be quicker. If you have a specific date by which you want to receive the order, please contact us prior to purchase.

International delivery to Europe takes about 2-5 working days, to the USA, Canada, Japan usually takes 6-14 days, to Australia takes about 7 - 20 days with Registered A Priority Mail. However, these shipping times are estimates not guarantees.
Please note - we are not able to affect the postal work and we are not responsible for any delays of post service due to holidays or weather conditions and any damage caused by a postal service.

To avoid late delivery please indicate your full name, telephone number, e-mail address and delivery address when registering.

By placing an order, you confirm having read the shop policies.