Payment methods & Delivery

Online shop makes shopping online very easy and convenient. Once you place an order production process starts.

Making a purchase on our website you will need a credit or debit card. We accept the following credit and debit cards: Visa, Mastercard, JCB & Maestro. If you prefer to pay by bank transfer or via PayPal (both also available), please contact us prior to purchase (through the title 'Contacts' - please find it in the upper right edge).

Usually we send out items within 5-10 days (gloves, socks, hats, scarves, accessories, etc.) and 7-14 days (sweaters, cardigans, waistcoats, etc.) after a purchase confirmation.

There may also be a longer term of the processing/knitting (it depends on the demand for a given period). You will be informed about the processing/knitting time after receipt of the order. All the actual information also can be requested and received through e-mail. 

Note! Dear Customer, current turnaround/knitting time is around 5-7 weeks for your order to be handmade. Although for some single items it might be quicker. If you have a specific date by which you want to receive the order, please contact us prior to purchase.

International delivery to Europe takes about 2-5 working days, to the USA, Canada, Japan usually takes 6-14 days, to Australia takes about 7 - 20 days with Registered A Priority Mail. However, these shipping times are estimates not guarantees.
Please note - we are not able to affect the postal work and we are not responsible for any delays of post service due to holidays or weather conditions and any damage or loss caused by a postal service.

To avoid late delivery please indicate your full name, telephone number, e-mail address and delivery address when registering.

By placing an order, you confirm having read the shop policies.